Contact Support

Support Contact Information

Zdravko Ginev

Complex Manager

Complex Manager

Questions Regarding:

  • Complex management and operations
  • Maintenance requests and repairs
  • Common areas and facilities
  • Emergency issues
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Response time: within 24-48 hours

Pavol Balon

System Support

System & Billing Support

Questions Regarding:

  • System usage and technical issues
  • Account statements and payments
  • Account management
  • Water meter readings
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Response time: within 24-48 hours

Note FAccount statements and payments

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Privacy Notice Your information will only be used to respond to your inquiry and will not be shared with third parties.

Frequently Asked Questions

You can pay by bank transfer to the account shown in your billing statement. Please include your apartment number in the payment reference. You may also pay in cash at the management office in the complex.

Log in to your account and go to "My Requests" section. Click "Create New Request" and fill in the details.

We aim to respond to all inquiries within 24-48 hours during business days. Urgent maintenance issues are prioritized.